Technical Support

Do you need technical support? Do you have questions concerning our system joints or an orthosis configuration? Our technical support is available on phone from Monday to Friday between 8am and 5pm.

Phone: +49 4131 24445-0
Email: support(at)fior-gentz.de

With prior arrangement, a video call is also possible.

We use cookies on this website. Technical and functional cookies are essential to access the website. Others are used to optimise our services. Here, you will find an overview of the cookies used:

Cookie Settings

For more information on the cookies used and your rights under Art. 13 of the GDPR, please refer to our Privacy Policy.

You can find our imprint here: Imprint.

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Technische Cookies

Name Purpose Record Duration Provider Type
fe_typo_user This cookie is a standard session cookie of TYPO3. It stores the entered access data when a user logs in for a closed area. duration of the session TYPO3 Association, Sihlbruggstrasse 105, 6340 Baar, Schweiz HTTP
rc::c distinguishes between humans and bots duration of the session Google Ireland Limited, Google Building Gordon House, 4 Barrow St, Dublin, D04 E5W5, Irland HTML
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Marketing Cookies

Name Purpose Record Duration Provider Type
_ga registers a unique ID which is used to generate statistical data on the user’s website usage 2 years Google Ireland Limited, Google Building Gordon House, 4 Barrow St, Dublin, D04 E5W5, Irland HTTP
_gid registers a unique ID which is used to generate statistical data on the user’s website usage 1 day Google Ireland Limited, Google Building Gordon House, 4 Barrow St, Dublin, D04 E5W5, Irland HTTP
_gat The _gat_UA cookie also contains the identity number (_gat_ <***>) of the Google Analytics account or website to which the cookie refers.  1 day Google Ireland Limited, Google Building Gordon House, 4 Barrow St, Dublin, D04 E5W5, Irland HTTP
_gcl_au is used by Google AdSense for advertising efficiency on web pages 3 months Google Ireland Limited, Google Building Gordon House, 4 Barrow St, Dublin, D04 E5W5, Irland HTTP
r/collect transmits data about the user’s device and behaviour to Google Analytics duration of the session Google Ireland Limited, Google Building Gordon House, 4 Barrow St, Dublin, D04 E5W5, Irland Pixel