Privacy Policy

Data Privacy Statement

You can be assured of the protection and security of your personal data: The protection of your privacy and your rights in the processing of personal data is an important concern for FIOR & GENTZ Gesellschaft für Entwicklung und Vertrieb von orthopädietechnischen System mbH, which we take into account in all our business processes. Therefore, we would like to inform you here about the basic rules of our handling of personal data. You will always receive further specifications on the collection, processing and use of personal data when we collect such information from you.

For further information, feel free to contact our data protection supervisor Mr Daniel Kampmeier:

Information Collected by Us

You can use almost the entire offer of this website without us requiring personal data from you. Only a few offers and services that you will find on our pages require you to provide personal data for their use (contact form, workshop booking form).

When you use this website, the internet servers (web servers) automatically record and evaluate technical access data. However, this data cannot be assigned to a specific person; the individual user remains anonymous. This data is not merged with any other data.

Privacy Protection of Persons under the Age of 16 on the Internet

FIOR & GENTZ Gesellschaft für Entwicklung und Vertrieb von orthopädietechnischen Systemen mbH will not knowingly collect or use personal data from minors (under the age of 16) in any form. Generally, we do not know the age of the visitor to our website. However, we have not taken any specific measures to protect such data in particular.
Persons under the age of 16 may not transmit any personal data without the express consent of their parents or guardians.

How We Use Your Data

FIOR & GENTZ Gesellschaft für Entwicklung und Vertrieb von orthopädietechnischen Systemen mbH collects, processes and uses all personal data arising from your visits to our website only in accordance with the applicable regulations for the protection of personal data.

We use the personal data only for the purposes stated in this data protection declaration (for example to process inquiries or for other services). When collecting personal data via forms, you will be informed of the purpose of the collection and other details in accordance with the provisions of Art. 13 of the GDPR. The use of such data for other purposes is excluded. FIOR & GENTZ Gesellschaft für Entwicklung und Vertrieb von orthopädietechnischen Systemen mbH will not pass on personal data provided by you to third parties without your express consent.

Your Rights in the Processing of Your Data

The data subject has the right to request confirmation from the controller as to whether personal data concerning them are being processed; if this is the case, they have a right of access to this personal data and to the information specified in Art. 15 of the GDPR.

The data subject has the right to request the controller to rectify any incorrect personal data concerning them without delay and, if necessary, to complete insufficient personal data (Art. 16 of the GDPR).

The data subject has the right to request the controller to delete personal data concerning them without delay if one of the reasons specified in Art. 17 of the GDPR applies, e.g. if the data is no longer required for the purposes pursued (Right to erasure).

The data subject has the right to request the controller to restrict processing if one of the conditions specified in Art. 18 of the GDPR is met, e.g. if the data subject has lodged an objection to processing for the duration of the examination by the controller.

The data subject has the right to object at any time to the processing of personal data concerning them for reasons arising from their particular situation. The controller will then no longer process the personal data unless they can prove compelling grounds for processing worthy of protection, which outweigh the interests, rights and freedoms of the data subject, or the processing serves to assert, exercise or defend legal claims (Art. 21 of the GDPR).

Any data subject has the right of appeal to a supervisory authority, without prejudice to any other administrative or judicial remedy, if the data subject deems that the processing of personal data concerning them is contrary to the GDPR (Art. 77 of the GDPR). The data subject may exercise this right before a supervisory authority in the Member State where they reside, work or where the alleged infringement occurred. The responsible supervisory authority/state representative for Lower Saxony is:

The State Commissioner for Data Protection of Lower Saxony
Ms Barbara Thiel
Prinzenstraße 5
30159 Hannover

Security of Your Data

The data provided by you to FIOR & GENTZ Gesellschaft für Entwicklung und Vertrieb von orthopädietechnischen Systemen mbH is protected by suitable technical and organisational means with the aim of securing your data against accidental or intentional manipulation, loss, destruction, access by unauthorised persons or unauthorised disclosure to third parties. Our security measures are continuously monitored and improved in accordance with technological developments and organisational possibilities.


We would like to point out that these web pages use cookies. Acceptance of these cookies by the visitor/user is not a prerequisite for the use of the web pages.

Google Analytics

This website uses Google Analytics, a web analysis service of Google Inc. ("Google"). Google Analytics uses so-called "cookies", which are text files stored on your computer to enable the website to analyse how you use the website.

The data generated by the cookies about your use of this website is transferred to and stored at a Google server. Your IP address used when visiting the website is only stored in anonymous form (via an irreversible shortening of the IP address).

You can prevent the collection of data generated by the cookies of Google Analytics and related to your use of the website (including your IP address), their transmission to Google and the processing of this data by Google Analytics by downloading and installing the browser plug-in available under the following link:


The provider of this website uses services of etracker GmbH from Hamburg, Germany ( to analyse usage data. Cookies are used which enable a statistical analysis of the use of this website by its visitors as well as the display of use-related content or advertising. Cookies are small text files that are stored by the internet browser on the user's terminal device. etracker cookies do not contain any information that enables a user to be identified.

The data generated with etracker is processed and stored by etracker exclusively in Germany on behalf of the provider of this website and is thus subject to the strict German and European data protection laws and standards. etracker has been independently audited, certified and awarded the ePrivacyseal data protection seal of approval.

Data processing takes place on the legal basis of Art. 6 para. 1 lit. f (legitimate interest) of the EU General Data Protection Regulation (EU GDPR). Our legitimate interest consists in the optimisation of our online offer and our web presence. Since the privacy of our visitors is particularly important to us, the IP address at etracker is anonymised as early as possible and login or device IDs at etracker are converted into a unique key that is not assigned to a person. etracker does not use it for any other purpose, combine it with other data or pass it on to third parties.

You can object to the aforementioned data processing at any time, as far as it is personal data. Your objection has no detrimental consequences for you.

Privacy Policy

Further information on data protection at etracker can be found here.